Do you have a tutorial video that can explain some of the benefits and features available with HiveDesk?

Do you have a tutorial video that can explain some of the benefits and features available with HiveDesk?

We do not have a video but you can read about features on the Features page here: https://www.hivedesk.com/features/
You can also read the user guides that provide more detail on HiveDesk's features. 

Admin guide - https://www.hivedesk.com/user-guide-admin/
Team member guide  -
https://www.hivedesk.com/user-guide-worker/

You can schedule an onboarding session at https://calendly.com/hivedesk.



    • Related Articles

    • How do I log into HiveDesk web application?

      You can log into HiveDesk one of two ways: Click on the "Login" link in the upper right of the HiveDesk.com website. Go directly to https://office.hivedesk.com. Both options will take you to the HiveDesk login page.  Enter the email address you used ...
    • How do I create a Project in HiveDesk?

      Project is the starting poitn for all tracking activities in HiveDesk. So you need to first create a project and assign team members to the project before you can start tracking time and activity. In order to create a new Project, you must be an ...
    • Is there a way for the team to communicate within HiveDesk rather than use a separate project tracking platform?

      Currently, HiveDesk does not support chat functionality between team members. However, a team member can add comments in the HiveDesk desktop application. This comment can be seen by the account owner.
    • How do I create a schedule for my employees in HiveDesk?

      Follow these steps to create a new employee schedule in HiveDesk: Log in to the HiveDesk web app Click on Settings in the left-and navigation and select the General tab on the settings page Toggle the Schedule switch to On Click Schedule > in the ...
    • How do I change a team member's email address?

      You cannot change the email address of a team member. But the team member can change it by following these steps: Log into HiveDesk web application at app.hivedesk.com  Click Settings > General in the left hand navigation column Enter new Email ...