Do you have a tutorial video that can explain some of the benefits and features available with HiveDesk?
You can also read the user guides that provide more detail on
How do I log into HiveDesk web application?
You can log into HiveDesk one of two ways: Click on the "Login" link in the upper right of the HiveDesk.com website. Go directly to https://office.hivedesk.com. Both options will take you to the HiveDesk login page. Enter the email address you used ...
How do I create a Project in HiveDesk?
Project is the starting poitn for all tracking activities in HiveDesk. So you need to first create a project and assign team members to the project before you can start tracking time and activity. In order to create a new Project, you must be an ...
Is there a way for the team to communicate within HiveDesk rather than use a separate project tracking platform?
Currently, HiveDesk does not support chat functionality between team members. However, a team member can add comments in the HiveDesk desktop application. This comment can be seen by the account owner.
How do I change a team member's email address?
You cannot change the email address of a team member. But the team member can change it by following these steps: Log into HiveDesk web application at app.hivedesk.com Click Settings > General in the left hand navigation column Enter new Email ...
Where do I enter a new credit card number?
Follow these steps to update your credit card information: Log into your account. Click Settings > Billing in the left navigation menu. Click Update card button. You'll be taken to our billing solution provider Chargebee's site for updating the ...