How do I create a Project in HiveDesk?
Project is the starting point for all tracking activities in HiveDesk. So you need to first create a project and assign team members to the project before you can start tracking time and activity.
In order to
create a new Project, you must be an Account owner/Admin or a Manager.
- Log into HiveDesk web application with your Admin or Manager ID credentials.
- In the left navigation column, click Projects > Active then click the Create Project button.
- You'll now see first of the three settings pages for creating a new project.
- Select the Client name (optional) and enter Project name, Description and notes. Then click the Continue button.
- You'll now see the settings for Screenshot Task creation.
- Select the Screenshot interval and turn on or off the various toggle buttons.
- Turn the Create tasks button if you want employees (team members) to be able to create their own tasks.
- Click Continue to go to the next page. You'll now see the page for adding team members to your project.
- You have three options to add team members to the project:
- If you have created a Team Group, you can add all members of that group to the project by selecting the team group in the Select Team Group dropdown. A team group is a group of team members who usually work together in a group like your marketing team, sales team or finance team. If you have not created a group yet, you can create one by going to Team > Team Groups in the left navigation.
- You can add existing team members individually.
- Invite new people to join your project. Enter the email id and select the user type or role you want to assign the person.
- Click Create Project button to create the project.