How do I archive an open project?
Only the account owner/admin or manager with sufficient privileges can archive an open project. To archive an open project, navigate to the Reports > Active page from the left navigation menu. Click on the three dots on the top right hand side of the ...
How do I open an Archived project?
To open an archived project, navigate to the Reports > Archived page from the left navigation menu. You will see a list of archived projects. Click the Restore button to open the project again.
How do I create a Project in HiveDesk?
Project is the starting poitn for all tracking activities in HiveDesk. So you need to first create a project and assign team members to the project before you can start tracking time and activity. In order to create a new Project, you must be an ...
I want an employee to be able to edit her timesheet. How do I give her the permission?
To enable work session edit permission, click Projects > Active in the left hand navigation. Click on the project in which you want the employee to be able to edit work sessions. Then click Team members in the top menu. You will see the list of team ...
How do I change the frequency of screenshots?
When creating a new project: You can set the frequency of screenshot capture while creating a New Project under the section '2. Screenshot Control'. For existing projects: Click on the project name in the Projects > Open project menu. Then click ...