How do I promote a team member to manager?
Promoting a worker to manager is a way to delegate authority
and responsibility. A manager can manage every aspect of a project - inviting team
members, creating tasks, and running reports. You can promote a team member to
a Manager role for all projects or for a specific project.
Only an Admin/Account Owner can promote a team member to
- Log into HiveDesk web application as account owner/admin.
- Navigate to the team members page by clicking Team > Active in the left navigation menu.
- Click the three dots in the card of the person you want to promote. Click on Promote Team Member from the list of options.
- You will see the Promote to Manager dialog box.
- Select Basic or Basic depending on what permissions you want to give the person.
How do I delete a team member?
Please note that when you delete a team member, all time logs and screenshots of the team member will be deleted permanently. The data is not recoverable after deletion, so ensure you download or export any data you wish to keep before deleting a ...
How do I invite a new team member?
There are 2 ways to add a team member to your team: 1. Invite a worker to join your team, and assign them to an existing project or group of projects: Click Team Members in the left navigation menu, then click My Team Members to go to the team ...
How can I delete a team member from a project?
Follow these steps to remove a team member from a project: Click Projects > Active in the left hand navigation panel Click the project name from where you want to remove the team member On the Project page, click Team members in the top navigation ...
Is it possible to delete screenshots taken from a team member’s machine?
The account owner cannot delete the screenshots of a team members. However, the members can delete their own screenshots, if you set this permission at the project level. Follow these steps to enable team members to delete screenshots taken on their ...
How do I change a team member's email address?
You cannot change the email address of a team member. But the team member can change it by following these steps: Log into HiveDesk web application at office.hivedesk.com Click Settings > General in the left hand navigation column Enter new Email ...