HiveDesk Advanced Features

Learn more about some of the advanced features of HiveDesk and how it can help you!

Creating Task Lists and Tasks
  Creating a Task List 1. Only a Manager or Admin/Account Owner has the access to create the New Task. 2. In order to create a new Task, select a proj...
Mon, 27 Jan, 2020 at 3:44 AM
Promoting / Demoting a Worker
 Promoting a Worker In order to Promote or Demote a worker, you must log in with your Admin credentials. In other words, only an Admin / Account Owner w...
Mon, 27 Jan, 2020 at 8:32 AM
Changing Teams (Multiple Teams)
Changing Teams This only applies to users who participate in projects for more than one HiveDesk account.   If you belong to more than one team, the...
Fri, 31 Jan, 2020 at 1:03 AM
Managing Your Roster
 Managing Your Roster Administrator /  Managers can manage the their Project Rosters. 1. Select the Active Project, and click on Manage Roster button a...
Mon, 27 Jan, 2020 at 6:21 AM
Managing Workers
Managing Workers   1. Click on Team Members tab. 2. This page shows the Active Members list and Add New Worker field.  Team Members The Team Members...
Mon, 3 Feb, 2020 at 9:39 AM
Editing a Project
 Editing a Project Administrators / Managers can edit their Projects. 1. Click on the project under open projects tab from left menu which you want ...
Fri, 31 Jan, 2020 at 1:37 AM
Generating Timesheet Reports and other Reports
Generating Reports Worker can generate own Timesheet reports and Work Session Chart. PDF time sheet from Reports page will help you to calculate your ...
Wed, 5 Feb, 2020 at 1:59 AM
Closing an Active Project
Closing an Active Project Project Owner or the Admin has the access to Close any Projects. 1. Click on Open Projects from left side menu. 2. Click ...
Thu, 30 Jan, 2020 at 6:18 AM
Re-Opening a Closed Project
Re-Opening a Closed Project Project Owner or the Admin can re-open the closed projects. Follow below steps to re open the project: 1. Click on Pro...
Fri, 31 Jan, 2020 at 1:14 AM
Deleting a Project
Deleting a Project Project Owner / Admin and Manager has the access to delete the project. Follow below steps to delete the project: 1. Click on Pr...
Thu, 30 Jan, 2020 at 7:24 AM