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Recent Articles
How do I create a schedule for my employees in HiveDesk?
Follow these steps to create a new employee schedule in HiveDesk: Log in to the HiveDesk web app Click on Settings in the left-and navigation and select the General tab on the settings page Toggle the Schedule switch to On Click Schedule > Shift in ...I want an employee to be able to edit her timesheet. How do I give her the permission?
You can give permission to edit timesheet at the project level. If the team member is working on multiple projects, you'll need to give timesheet edit permission separately for each project. Click Projects > Active projects in the left-hand ...Is there a way for the team to communicate within HiveDesk rather than use a separate project tracking platform?
Currently, HiveDesk does not support chat functionality between team members. However, a team member can add comments in the HiveDesk desktop application. This comment can be seen by the account owner.I sent an invite to a team member whose status is now "Invitation Pending Team Members." How can I delete this invitation? I see an option to delete a user who's already active, but not to delete an invitation.
You can delete invitations for a specific project. To delete pending invitation for a project, click Projects > Active in the left hand navigation. Click on the project with the pending invitation to the employee. Then click Team members in the top ...Do you have a tutorial video that can explain some of the benefits and features available with HiveDesk?
We do not have a video but you can read about features on the Features page here: https://www.hivedesk.com/features/ You can also read the user guides that provide more detail on HiveDesk's features. Admin guide - ...