How do I open an Archived project?
To open an archived project, navigate to the Reports > Archived page from the left navigation menu.
You will see a list of archived projects. Click the Restore button to open the
How do I archive an open project?
Only the account owner/admin or manager with sufficient privileges can archive an open project. To archive an open project, navigate to the Reports > Active page from the left navigation menu. Click on the three dots on the top right hand side of the ...
How do I edit a project?
Only a Manager or Admin/Account Owner can edit a project. Click Projects > Open Projects in the left navigation menu. Click the Project you want to edit. Click Edit Project in the top navigation menu. Make desired changes and click Submit button to ...
How do I create a Project in HiveDesk?
Project is the starting poitn for all tracking activities in HiveDesk. So you need to first create a project and assign team members to the project before you can start tracking time and activity. In order to create a new Project, you must be an ...
How can I delete a team member from a project?
Follow these steps to remove a team member from a project: Click Projects > Active in the left hand navigation panel Click the project name from where you want to remove the team member On the Project page, click Team members in the top navigation ...
How do I change the frequency of screenshots?
When creating a new project: You can set the frequency of screenshot capture while creating a New Project under the section '2. Screenshot Control'. For existing projects: Click on the project name in the Projects > Open project menu. Then click ...