Popular Articles
How do I track/log my hours using HiveDesk?
You need to download and install the HiveDesk client application for tracking your time. Start the client when you want to record your time and log in. Select the project you will be working on and Check in to start recording your time.
How do I accept a project invitation?
You will receive an email from HiveDesk when someone invites you to join a project. This email has two links: 1. Register - If it's the first project you are joining, click the Register link. You will see the Member Registration page. Fill all ...
How do I see activity levels/active time for a team member?
The Worksession Chart Report shows Total time and Active time for a team member for the selected time period. This report is useful to see if a team member is actively working on the computer or not. If a team member does not use the keyboard or ...
How do I check the my invoices?
You can find the invoices on the “Account usage” page. Follow these steps to see your invoices: Click on Account Settings > Account Usage in the left hand navigaiton column You can see all your invoice in the "My Invoices" section.
How do I check when there is mouse activity?
While a worker is logged into the HiveDesk Client, it will check every minutes to see if there is any mouse or keyboard activity. If there is no mouse or keyboard activity for 60 seconds, it will be marked as idle time. The active time of a team ...