The Project time is the total time logged in a work session whereas the active time is a portion of the total where keyboard and mouse activity was registered. If there is no keyboard or mouse activity for 60 seconds, HiveDesk records it as inactive ...
The account owner/admin can set up the report distribution. You can decide who receives which of these reports. To set up the report distribution, click Settings > Email summaries in the left hand navigation panel. You will see the Email summaries ...
The Screenshot Report shows screenshots captured by HiveDesk desktop application from your team members’ computers. You can generate the screenshot report individually for each team member. You can generate one report for all projects or separate ...
The Weekly Performance Chart report shows activity levels for the selected project. It shows a column bar chart with total and active time for all your team members combined. To generate this report, click Reports > Charts in the left navigation ...
The Worksession Chart Report shows Total time and Active time for a team member for the selected time period. This report is useful to see if a team member is actively working on the computer or not. If a team member does not use the keyboard or ...
You can access all reports from the Reports page in the left navigation menu. The Summarized Timesheet Report shows timesheet for all team members as well as individual members. You can generate this report for each project separately or a combined ...
You can access all reports from the Reports page in the left navigation menu. The Team Member Timesheet Detail Report shows timesheet for individual team members. You can generate this report for each project the team member is part of or generate a ...
You need to download and install the HiveDesk client application for tracking your time. Start the client when you want to record your time and log in. Select the project you will be working on and Check in to start recording your time.
You will receive an email from HiveDesk when someone invites you to join a project. This email has two links: 1. Register - If it's the first project you are joining, click the Register link. You will see the Member Registration page. Fill all ...
The Worksession Chart Report shows Total time and Active time for a team member for the selected time period. This report is useful to see if a team member is actively working on the computer or not. If a team member does not use the keyboard or ...
You can find the invoices on the “Account usage” page. Follow these steps to see your invoices: Click on Account Settings > Account Usage in the left hand navigaiton column You can see all your invoice in the "My Invoices" section.
While a worker is logged into the HiveDesk Client, it will check every minutes to see if there is any mouse or keyboard activity. If there is no mouse or keyboard activity for 60 seconds, it will be marked as idle time. The active time of a team ...